Re: [hylafax-users] ODD

["Jay R. Ashworth" <jra@baylink.com>]

On Thursday, September 07, 2000, at 5:00:54 AM, Victor M. Moreno wrote:
> I need some help.

We specialize in that.  ;-)

> For more than a month I have been with success using
> hylafax-4.1beta1-1rh6.i386.rpm with libtiff3.4 and with my home class2 modem
> at the office.

Cool.

> This new modem is an external 56K ACER.

Rockwell/Conexant chipset?

> I thought it would be a good idea to both:
>   use the new modem an upgrade libtiff3.5.5 and
>   hylafax-4.1beta2-6

Possibly...

> During the installation  have realised that the new modem is detected as
> class1 (is this best? worse? );

You'll get varying opinions on this; the Class-1 code, thanks to
Dmitry and others, is *much* cleaner than it used to be... but doing
all that work in the server offends my esthetic sensibilities; I'd
rather just buy modems with *good* class-2 implementations (like the
Multitech), and let the modem do it.

But then, I'm dealing with commercial customers, whom I can tell "pay
for this", and they will... ymmv.

> everything looks fine, the jobs are sumitted and the modem start dialing.
> The problem is that the destination fax machine does not detect an incoming
> call but a voice call.

Sounds like HF is never telling the *modem* that it expects it to be a
faxmodem.

> What can I do?

Well, you probably have a modem whose description doesn't appear in
any of the config templates.  Check out the config file archive at
http://hyla.xtremeweb.de/cgi-bin/hyla/hylaeng.pl first, and see if
there's a config file there for your modem.  If so, get it, put it in
the Right Place, and re-run faxaddmodem.  If not, we'll have to figure
out which one it needs, and appropriately modify that template so the
ACER's are detected for it.

> As I have the new version of hylafax, I am not quite sure where can
> reside the problem. I presume I have to configure config.ttyS1 with
> the right parameters for my modem, isnt't it?

Roughly, but usually faxaddmodem will handle that stuff... *if* it
finds the right template.

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra@baylink.com
Member of the Technical Staff     
The Suncoast Freenet
Tampa Bay, Florida     http://baylink.pitas.com                +1 727 804 5015




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