Re: [hylafax-users] WebPage HOW-TO Help Needed

["Bernd Proissl" <news@proissl.de>]

> Due to some undesired advertisement of some information on my
> local website
> and my defense of it, Darren has gotten me to remodel/develop a HylaFAX
> HOW-TO section for the hylafax.org website.  I need your help.
ok, here we go!

> Okay, all of you with a functional HylaFAX installations I'm sure
> have some
> information to benevolently bestow upon others.  If you're like me, then
> you keep notes every time you do some package installation so that you can
> re-do it at any time by reviewing your notes.  Well, I'd like a copy of
> your notes, if you wouldn't mind.

for SuSE (6.2-6.4), have a look at
http://www.hylafax.org/HylaFAQ/Q115.html
http://www.hylafax.org/patches/tiff-3.5-interfaces.patch
http://www.hylafax.org/archive/2000-08/msg00023.html
http://www.hylafax.org/archive/2000-08/msg00019.html
http://www.hylafax.org/archive/2000-07/msg00300.html
http://www.hylafax.org/archive/2000-06/msg00208.html
http://www.hylafax.org/archive/2000-05/msg00218.html
http://www.hylafax.org/archive/2000-05/msg00210.html

old/outdated:
http://www.hylafax.org/archive/2000-05/msg00193.html


The suse manual suggests (at install time)
to answer the make use of the continuation cover page feature of HF.
The symptom i had was that fax-retransmisson did not work because
the continuation cover page could not be created then.
I do not use cover pages so i guess if you do not enable cover pages
in general then continuation cover pages won't work either.
I did not have a chance to look at this, i just suppressed the creation
of the cont. cover page.


> At a minimum, I would appreciate it if you simply sent me your modem make,
> model, firmware revision number (if available), and fax mode (1,
> 2, 2.0) to
> simply say, "HylaFAX works with this modem in this fax mode" so that I can
> compile a list.  I may request your config file if it's not in the
> distribution or on http://www.xtremeweb.de/hyla/
i think it is far from being enough to say "HF works with my modem"!

My experience is that you have to look these topics also:

- send only, if so, how many faxes/time, how many different fax machines?
- receive only?

if your version of HF does not contain Dmitry's RTC/RTN patches, then
there are reproducable transmission problems under very specific
circumstances:
- document encoding
- modem brand
- Class x operation of modem
- 1 page fax or fax with more than 1 page
- receiving fax machine

I did some testing (before Dmitry's patch) with USR and they looked good
so i took the modem to production and this was a desaster! What i had done
was just
sending single page faxes which did not provoce the RTN problem here, not
even during
days work at my customer. But when they started to run mass faxing at night
the sent out
faxes with more than 1 page!! You can image what happened next day.

I suggest to be very specific what mess "works here", otherwise it will of
little help
for others.


> This is a huge undertaking, and I don't want it to consume my life until
> September (or after), so *any* help you can give would be greatly
> appreciated.  (I have to run a business all the while, too.)  I've noticed
> the help that some of you have given on the mailing lists to newbies and
> oldbies alike, and some of you (you know who you are) would serve
> excellently to help in various areas of this HOW-TO.  I will always credit
> the author of that section for the input.
>
> This is the rough outline:
>
> I.	Ability and Usefulness
> 	(a description of what HylaFAX can and can't do out-of-the-box)
> 	(let me know of how you use HylaFAX, do you use it for more)
> 	(than just the default setup provides?)
> II.	Installation
> 	(this will be listed in a per-OS way, so this info is needed)
> 	(on a per-OS basis)
> 	a.	Requirements (Modem type)
> 	b.	How to download/acquire the software
> 	c.	step-by-step instructions on installation and configuration
for SuSE: b./c. is in the printed manual!

> III.	Using HylaFAX (server-side)
> 	(not intended to replace the man pages )
> 	(but to give a brief in-a-nutshell explanation)
> 	a.	faxstat messages
> 	b.	sendfax usage
> 	c.	logs/logging
> IV.	Received Fax Delivery
> 	(a list of already-made faxrcvd options )
> 	(attached TIF, PDF, JPEG?, ftp style, and automatic printing)
> 	(send me copies of your custom faxrcvd files and write a
> bit about them)
> V.	Submitting Faxes From Clients
> 	a.	*nix clients
> 	b.	Windows clients
> 		i.	WHFC how-to
> 		ii.	RelayFax how-to
> 	c.	Mac clients
> 	d.	email-to-fax clients/configuration
> 		i.	simple HylaFAX-procmail how-to
> 		ii.	sendmail mangling
      ?.    other clients/libraries
            see joe's work at http://www.net-foundry.com/java/gnu/hylafax/
            for a java lib to communicate with hfaxd
            (and my little work at
http://sourceforge.net/project/showfiles.php?group_id=5469)

> VI.	General Tweaking/Personalization Hints
> 	a.	modem config files
> 	b.	cover page customization
> 	c.	reporting customization
> 	d.	mass faxing, 1000+ faxes per day
> 	e.	multi-modem configuration
> VII.	Troubleshooting - Debugging
> 	a.	Installation errors
> 	b.	Server Status errors
> 	c.	Received Fax errors
> 	d.	Sending fax errors
i do not know if everything is up to date, but there is lots of info
at http://www.hylafax.org/setup.html


an often presented problem is faxstat says "running and idle" but
no fax in the sendqueue is sent.

AFAIK there a 2 reasons:
- libtiff incompatibility
- faxgetty not running.
- wrong modem config file

Maybe you want to collect the archives for the given solutions?


Bernd
> VIII.	For More Information...
> 	a.	other links
> 	b.	mailing lists
> 	c.	FAQ list?
>
> Thanks.
>
> Lee Howard
>
>
>
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