Re: [hylafax-users] HYLAFAX sending to wrong number

["Jason Bachman" <jabachman@hiestandsupply.com>]

Does the customer have any Long distance dialers on their lines.  I used to
run into weird problems with thoes things too.

-----Original Message-----
From: hylafax-users-bounce@hylafax.org
[mailto:hylafax-users-bounce@hylafax.org]On Behalf Of David Coles
Sent: Tuesday, August 01, 2000 12:46 PM
To: Richard Buehler
Cc: hylafax-users@hylafax.org
Subject: Re: [hylafax-users] HYLAFAX sending to wrong number



On Sun, 30 Jul 2000, Richard Buehler wrote:

> I am running Redhat 6.0 with hylafax and 2 multitech modems. Just 2
> days ago I ran into a problem where the faxes were going to a wrong
> number and I do not know why. Below you can see the portion of the log
> file where you can see the error. What appears to be happening but I
> cannot yet verify this is that the fax is going out to the remote id
> that was last received. You can see that the number dialed was 920
> 457-1742 but the number that was receiving the fax was 219 398-1194.
>
> Any help would be appreciated.
>
> Jul 28 13:50:08.97: [ 4117]: DIAL 19204571742
> Jul 28 13:50:08.97: [ 4117]: <-- [17:ATDT19204571742@\r]
> Jul 28 13:51:00.83: [ 4117]: --> [5:+FCON]
> Jul 28 13:51:03.83: [ 4117]: --> [29:+FCSI: "        219 398 1194"]
> Jul 28 13:51:03.83: [ 4117]: REMOTE CSI "219 398 1194"

I would have ask about your dial-string rules and long-distance dialing
codes etc., but HylaFAX *really is* asking the modem to dial 19204571742
(see the ATDT line), so the problem is certainly _not_ HylaFAX. Either
your modem is really wierd, a number is being redirected somewhere (do you
have any call-routers?), or your telco is generally odd.

We once had a problem where all LD faxes were failing - turned out the
telco had accidentally blocked us from dialing long distance - gits, I
lost my bank-holiday because of that :(

--
David Coles, System Administrator, Southern Studios    davidc@southern.com





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