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[hylafax-users] Re[2]: sendfax not sending faxes



Umm, no. It used to work sending faxes from mx1 to members. Back
around the first of the month mx1 began getting a password prompt for
unknown reasons and failing because this all happens in a perl
program and there's no way to enter a password non-interactively. At
management's request I removed HylaFAX from the members machine and
reinstalled it. This changed nothing about the problems HylaFAX is
having. After some more logging configuration and investigation I have
found `sendfax -n -v -d <localfaxnumber> <text_file>` hangs at
(indented for legibility)
   Apply DisplayNumber rules to "<localfaxnumber>"
   --> return result "<localfaxnumber>"
and at the end of the log is:
   Jun  6 09:59:47 members HylaFAX[16468]: <--- 213 CHOPTHRESHOLD set to 3.
   Jun  6 09:59:47 members HylaFAX[16468]: command: JPARM DOCUMENT /tmp/doc5.ps
   Jun  6 09:59:47 members HylaFAX[16468]: <--- 200 Added document /tmp/doc5.ps as docq/doc5.ps.13.
   Jun  6 09:59:47 members HylaFAX[16468]: command: JSUBM

   This all deals with operation on a single host. I'll play with the
password problem coming from another host after I get the faxhost
fixed. What should my next step be in "debugging" this?

                                                 Tuesday, June 06, 2000
On Tuesday, June 06, 2000 sometime around 3:59:40 AM Damian quoth:

DI> So let me get this straight. Everything works find when you run sendfax on members. If you run sendfax on mx1 (pointed at members via the hylafax protocol) then you get the password prompt. The
DI> password prompt is your problem.

DI> I have never tried to utilise the hylafax protocol between machines, so I am not sure I can give you much advice, however from what I know there is a file called /var/spool/fax/etc/hosts which
DI> controls this. The man page for it is hosts(5F) (run 'man 5f hosts').

DI> I am hoping this will help you figure out what to do.

DI> Damian

DI> "ben @ instantemail.net" wrote:
>> 
>> In the end yes the faxes will originate (as far as hylafax is
>> concerned) on MX1, but the sendfax problem currently (which I want to
>> get fixed before I tackle the PASS problem) is on 'localhost'
>> (members). If I try to originate a fax from MX1 and have it sent to
>> members (via the hylafax protocol) it prompts for a password and I
>> don't have any idea what may have caused that change. Currently on
>> members I have this:
>> 
>> members: faxstat -s
>> HylaFAX scheduler on localhost: Running
>> Modem cuaa0 (+1.828.258.3944): Waiting for modem to come free
>> Modem cuaa1 (+1.828.258.3944): Running and idle
>> 
>> JID  Pri S  Owner Number       Pages Dials     TTS Status
>> 8    127 R    ben 2583944       0:0   0:12
>> 10   127 B    ben 2583944       0:0   0:12         Blocked by concurrent job
>> 
>> members: ps ax | grep "[f]ax"
>> 19889  ??  Is     0:00.02 /usr/local/sbin/faxq
>> 19895  ??  R    149:18.18 /usr/local/sbin/faxq
>> 19917  ??  S      0:00.42 /usr/local/sbin/faxgetty /dev/cuaa0 cuaa0
>> 19920  ??  I      0:00.04 /usr/local/sbin/faxgetty /dev/cuaa1 cuaa1
>> 49562  ??  Is     0:00.04 hfaxd -s 444 -i 4559
>> 
>> : cat /var/spool/lock/LCK..cuaa0
>>      19889
>> 
>>    Thus the faxq process running at PID 19889 (without over 50 days
>> worth of processing time) has the modem locked as if it's about to
>> send a fax, but nary a peep doth issue from said cuaa0 and I can't
>> find any trace of communications with the modem. Both of these jobs
>> were generated with sendfax -n [-v] -d AAABBBB <some_text_file>.
>> 
>> The sendpage command actually dials the pager number, but it's just a
>> plain old numeric pager so it complains about "no carrier" which is
>> fine for now.
>> Also...
>> members: cat /var/spool/fax/etc/hosts
>> localhost
>> 127.0.0.1
>> *.mydom1$
>> *.mydom2$
>> *.mydom3$
>> 
>> There are 3 domains on the local subnet and I will eventually want all
>> three of them to be able to send faxes.
>> 
>>                                                  Monday, June 05, 2000
>> On Monday, June 05, 2000 sometime around 9:38:13 PM Damian quoth:
>> 
>> DI> Do the faxes originate on "mx1" and then get sent to machine "members". How do they get there? Are you using rsh or something like that?
>> 
>> DI> Damian
>> 
>> DI> "ben @ instantemail.net" wrote:
>> >>
>> >> hylafax-users,                 Monday, June 05, 2000
>> >>
>> >>   I work for a company that uses hylafax to deliver faxes (hmm who
>> >> woulda thought?) and recently (last week) the hylafax process on a
>> >> machine called members began prompting the machine called MX1 for a
>> >> password where it never did before. I don't have any idea why this
>> >> happened and I could use some pointers.
>> >>    In an attempt to "fix" the situation I removed hylafax from the
>> >> members machine and reinstalled it to no avail. Currently sendfax
>> >> appears to complete normally but the document never makes it to the
>> >> modem so I'm thinking something is awry in the document preparation
>> >> process. The jobs get sent to the docq directory and I have noticed
>> >> that two faxq processes exist at some points (until I kill the all the
>> >> faxq/hfaxd servers and restart them) with one of the faxq processes
>> >> chewing up some serious resources.
>> >>    I've never used hylafax or ghostscript (or any other postscript
>> >> application) before so this is all a learning process. I looked around
>> >> on the website but I can't find help there for my problem.
>> >>    The machines are FreeBSD 3.4-RELEASE i386's and are running hylafax
>> >> v4.0pl2. The modems are MultiTech 28.8 Data/FAX modems. Can someone
>> >> shed some light on this problem (and hopefully offer some guidance)
>> >> for me?
>> >>

--Ben
mailto:ben@instantemail.net




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