Re: flexfax: EOP / Phase B problems -- Zoom Modem

[Damian A Ivereigh <damian@cisco.com>]

I don't know that particular modem, but try running it in class 1 mode.
If it works, almost certainly the modem is not doing the right thing.

Damian

Jeff Scott wrote:
> 
> HylaFax v4.0pl2 - Linux i586 machine (Slackware 3.5)
> Zoom VFX modem - running class 2
> 
> I'm having repeated problems with faxes erroring out with EOP and Phase B
> problems.
> 
> It seems like it is always the same fax machines that I have the problems
> with.
> 
> The strange thing is that I have used this modem to connect to those same
> fax machine before without problems (using a different FAX server software
> program).
> 
> Can anyone give me any guidance on what I can do to make this modem more
> compatible?
> 
> Here are the log excerpts:
> 
> EOP problem:
> 
> Dec 03 20:47:13.49: [ 2178]: SEND end page
> Dec 03 20:47:17.88: [ 2178]: --> [2:OK]
> Dec 03 20:47:17.88: [ 2178]: SEND send EOP (no more pages or documents)
> Dec 03 20:47:17.88: [ 2178]: <-- [9:AT+FET=2\r]
> Dec 03 20:47:33.30: [ 2178]: --> [9:+FHNG: 54]
> Dec 03 20:47:33.30: [ 2178]: REMOTE HANGUP: No response to EOP repeated 3
> times (code 54)
> Dec 03 20:47:33.30: [ 2178]: SEND: No response to EOP repeated 3 times;
> Giving up after 3 attempts to send same page "docq/doc149.ps;70", dirnum 0
> Dec 03 20:47:33.30: [ 2178]: <-- [5:ATH0\r]
> Dec 03 20:47:33.51: [ 2178]: --> [2:OK]
> Dec 03 20:47:33.51: [ 2178]: SESSION END
> 
> Phase B problem:
> 
> Dec 03 20:57:43.72: [ 2263]: <-- [24:AT+FDIS=0,5,0,2,1,0,0,0\r]
> Dec 03 20:57:43.97: [ 2263]: --> [2:OK]
> Dec 03 20:57:43.97: [ 2263]: <-- [7:AT+FDT\r]
> Dec 03 20:57:51.42: [ 2263]: --> [9:+FHNG: 20]
> Dec 03 20:57:51.42: [ 2263]: REMOTE HANGUP: Unspecified Transmit Phase B
> error (code 20)
> Dec 03 20:57:51.54: [ 2263]: --> [2:OK]
> Dec 03 21:00:51.54: [ 2263]: MODEM <Timeout>
> Dec 03 21:00:51.54: [ 2263]: SEND: Unspecified Transmit Phase B error;
> Giving up after 3 attempts to send same page "docq/doc163.ps;70", dirnum 0
> Dec 03 21:00:51.54: [ 2263]: <-- [5:ATH0\r]
> Dec 03 21:00:51.91: [ 2263]: --> [2:OK]
> Dec 03 21:00:51.91: [ 2263]: SESSION END
> 
> I have seen in the archives that I have been able to get to that other
> people have asked this same problem, but I have not found any pointers or
> suggestions for fixing / working around the problem.
> 
> Any suggestions that you have will be greatly appreciated.
> 
> Cheers,
> Jeff
> 
> --
> -- Jeff Scott -- Technical Designer -- jeff@realbeer.com
> -- Real Beer, Inc. -- (415) 522-1516x310 (voice) -- (415) 522-1535 (fax)
> -- Internet Publishers and Consultants  --  http://www.realbeer.com
> -- The single largest source for beer information, known to man!

-- 
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