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Re: TPC-OPER: Re: Large number of errors with Hylafax and ZyXEL Omni modem



In message <199804022055.CAA21610@home.spacenetindia.com>, Shuvam Misra writes:

>Modem: modem
>Total faxes sent:                                                      6609
>
>Error                                                           No  Rate/1000
>------------------------------------------------------------------------------
>Busy signal detected                                            21      3.2
>Failure to train at 2400 bps or +FMINSP value; Giving up aft     9      1.4
>No response to MPS repeated 3 times; Giving up after 3 attem    60      9.1
>Unspecified Transmit Phase B error                            2444    369.8
>COMREC error in transmit Phase B/got DCN                         2      0.3
>Unable to set session parameters                                 6      0.9
>DTE to DCE data underflow                                        1      0.2
>Failure to train at 2400 bps or +FMINSP value; too many atte     1      0.2
>RSPREC error/got DCN                                            25      3.8
>                                                                 1      0.2
>Unspecified Transmit Phase D error, including +FPHCTO timeou     1      0.2
>RSPREC error/got DCN; Giving up after 3 attempts to send sam     8      1.2
>Unspecified Transmit Phase B error; too many attempts to dia    80     12.1
>No response to EOP repeated 3 times; Giving up after 3 attem     6      0.9
>Unknown problem (check modem power)                              5      0.8
>Unable to transmit page (giving up after 3 attempts); too ma     1      0.2
>No response to MPS repeated 3 times                            123     18.6
>Unable to set session parameters; Giving up after 3 attempts     1      0.2
>Communication failure during Phase B/C; Giving up after 3 at     1      0.2
>Unspecified Transmit Phase D error, including +FPHCTO timeou     4      0.6
>No response to EOP repeated 3 times                              4      0.6
>Unable to transmit page (giving up after 3 attempts); Giving   294     44.5
>Job aborted by user                                              1      0.2
>No local dialtone                                              167     25.3
>Communication failure during Phase B/C                           3      0.5
>Failure to train at 2400 bps or +FMINSP value                   43      6.5
>No carrier detected; too many attempts to dial                   9      1.4
>High resolution document is not supported by client, image r     1      0.2
>Unspecified Transmit Phase B error; Giving up after 3 attemp     1      0.2
>Document was encoded with 2DMR, but client does not support      1      0.2
>Unable to transmit page (giving up after 3 attempts)           679    102.7
>Call aborted,  from +FK or <CAN>                                 1      0.2
>No carrier detected                                           1114    168.6
>------------------------------------------------------------------------------
>Total                                                         5118    774.4

For further comparison, here's the stats from two Multitech workhorses on our (only moderately busy) tpc.int cell in the Netherlands:

Modem: sts_ttyC10
Total faxes sent:                                                     33672

Error                                                           No  Rate/1000
------------------------------------------------------------------------------
Modem protocol error (unknown post-page response)                1      0.0
Failure to train at 2400 bps or +FMINSP value; Giving up aft     1      0.0
No response to MPS repeated 3 times; Giving up after 3 attem    34      1.0
Unspecified Transmit Phase B error; too many attempts to sen   480     14.3
Unspecified Transmit Phase B error                            2825     83.9
Busy signal detected                                          9916    294.5
Can not open document file                                       2      0.1
DIS/DTC received 3 times; DCS not recognized; Giving up afte     2      0.1
Call aborted,  from +FK or <CAN>; too many attempts to send      3      0.1
Unable to set session parameters                                 8      0.2
COMREC error in transmit Phase B/got DCN                        36      1.1
RSPREC error/got DCN; too many attempts to send                  3      0.1
Unable to transmit page (NAK with operator intervention)        11      0.3
RSPREC error/got DCN                                            49      1.5
Invalid response to MPS; Giving up after 3 attempts to send      1      0.0
No response to MPS repeated 3 times; too many attempts to se    15      0.4
RSPREC error/got DCN; Giving up after 3 attempts to send sam     5      0.1
Unable to configure modem for fax use                            2      0.1
No answer (T.30 T1 timeout); too many attempts to send          63      1.9
Unknown problem (check modem power)                             19      0.6
No response to EOP repeated 3 times; Giving up after 3 attem    11      0.3
COMREC error in transmit Phase B/got DCN; too many attempts     12      0.4
No response to EOP repeated 3 times; too many attempts to se     4      0.1
No response to MPS repeated 3 times                            287      8.5
No response to EOP repeated 3 times                             14      0.4
Unable to transmit page (giving up after 3 attempts); Giving    16      0.5
COMREC invalid command received/no DIS or DTC                    1      0.0
Modem protocol error (unknown post-page response); too many      1      0.0
DIS/DTC received 3 times; DCS not recognized                     5      0.1
No local dialtone                                                8      0.2
Failure to train at 2400 bps or +FMINSP value                    6      0.2
Communication failure during Phase B/C                           7      0.2
DCS sent 3 times without response                              150      4.5
No answer (T.30 T1 timeout)                                   1672     49.7
Invalid response to MPS                                          3      0.1
Call aborted,  from +FK or <CAN>; Giving up after 3 attempts     3      0.1
Unable to transmit page (giving up after 3 attempts)            28      0.8
High resolution document is not supported by client, image r    24      0.7
Document was encoded with 2DMR, but client does not support     91      2.7
Call aborted,  from +FK or <CAN>                                51      1.5
Invalid dialing command                                         10      0.3
DCS sent 3 times without response; Giving up after 3 attempt    23      0.7
DCS sent 3 times without response; too many attempts to send    11      0.3
No carrier detected                                           2786     82.7
------------------------------------------------------------------------------
Total                                                        18700    555.4
                                                                             
 Modem: sts_ttyC11
Total faxes sent:                                                     31356

Error                                                           No  Rate/1000
------------------------------------------------------------------------------
Failure to train at 2400 bps or +FMINSP value; Giving up aft     1      0.0
No response to MPS repeated 3 times; Giving up after 3 attem    28      0.9
Unspecified Transmit Phase B error; too many attempts to sen   140      4.5
Unspecified Transmit Phase B error                             901     28.7
Busy signal detected                                         13011    414.9
Can not open document file                                       2      0.1
DIS/DTC received 3 times; DCS not recognized; Giving up afte     1      0.0
COMREC error in transmit Phase B/got DCN                        24      0.8
                                                                 2      0.1
Unable to transmit page (NAK with operator intervention)         4      0.1
RSPREC error/got DCN                                            31      1.0
No response to MPS repeated 3 times; too many attempts to se     6      0.2
RSPREC error/got DCN; Giving up after 3 attempts to send sam     9      0.3
Unable to configure modem for fax use                            5      0.2
No answer (T.30 T1 timeout); too many attempts to send          17      0.5
Unknown problem (check modem power)                              4      0.1
No response to EOP repeated 3 times; Giving up after 3 attem     5      0.2
COMREC error in transmit Phase B/got DCN; too many attempts      6      0.2
No response to EOP repeated 3 times; too many attempts to se     3      0.1
No response to MPS repeated 3 times                            196      6.3
Job aborted by user                                              1      0.0
No response to EOP repeated 3 times                              7      0.2
Unable to transmit page (giving up after 3 attempts); Giving     3      0.1
DIS/DTC received 3 times; DCS not recognized                     2      0.1
No local dialtone                                              513     16.4
Failure to train at 2400 bps or +FMINSP value                    4      0.1
Communication failure during Phase B/C                           2      0.1
DCS sent 3 times without response                              144      4.6
No answer (T.30 T1 timeout)                                    720     23.0
Invalid response to MPS                                          1      0.0
Unable to transmit page (giving up after 3 attempts)            22      0.7
High resolution document is not supported by client, image r    15      0.5
Document was encoded with 2DMR, but client does not support     64      2.0
No answer from remote                                         2107     67.2
Call aborted,  from +FK or <CAN>                                 5      0.2
Invalid dialing command                                         22      0.7
DCS sent 3 times without response; Giving up after 3 attempt    30      1.0
DCS sent 3 times without response; too many attempts to send     4      0.1
No carrier detected                                            201      6.4
------------------------------------------------------------------------------
Total                                                        18263    582.4  


As I see it, if you ignore the 'Busy Signal Detected' result codes, the MT modems are vastly superior _WITH_HYLAFAX_AND_AS_CONFIGURED.

-DPN

-- 
Mr. Arlington Hewes           (tpcadmin@info.tpc.int)
The TPC.INT Subdomain          (http://www.tpc.int/)

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