flexfax: Multi-Tech 1432BLK and Hylafax S/Ware

[Conrad EJ Gonsalves <Conrad.Gonsalves@j-sainsbury.co.uk>]

Hello everybody, I wonder if anyone can help me with my problem.
We are using Hylafax Ver 4.0p10 on HP-UX Ver 10.20 on a `D` class HP9000
server. We have had problems with our modem and have subsequently had to
replace it with a Multi Tech 1432BLK modem. We are experiencing problems
with using this modem in that the log file is showing the following errors :-
    
Dec 12 13:26:53.61: [28788]: --> [78:+FNSF:00 00 66 02 13 44 52 4F 46 41 45
4C 5
3 20 41 52 4F 4C 46 52 45 54 4E 49 ]
Dec 12 13:26:53.61: [28788]: REMOTE NSF "00 00 66 02 13 44 52 4F 46 41 45
4C 53
20 41 52 4F 4C 46 52 45 54 4E 49"
Dec 12 13:26:53.61: [28788]: --> [28:+FCSI:"               00000"]
Dec 12 13:26:53.61: [28788]: REMOTE CSI "00000"
Dec 12 13:26:53.73: [28788]: --> [21:+FDIS:1,3,0,2,1,2,0,2]
Dec 12 13:26:53.73: [28788]: --> [2:OK]
Dec 12 13:26:53.73: [28788]: REMOTE best rate 9600 bit/s
Dec 12 13:26:53.73: [28788]: REMOTE max page width 1728 pixels in 215 mm
Dec 12 13:26:53.73: [28788]: REMOTE max unlimited page length
Dec 12 13:26:53.73: [28788]: REMOTE best vres 7.7 line/mm
Dec 12 13:26:53.73: [28788]: REMOTE best format 2-D MR
Dec 12 13:26:53.73: [28788]: REMOTE best 10 ms, 5 ms/scanline
Dec 12 13:26:53.73: [28788]: REMOTE does not support PostScript transfer
Dec 12 13:26:53.73: [28788]: USE 9600 bit/s
Dec 12 13:26:53.73: [28788]: USE 10 ms, 5 ms/scanline
Dec 12 13:26:53.73: [28788]: SEND file "docq/doc3607.cover;70"
Dec 12 13:26:53.74: [28788]: USE page width 1728 pixels in 215 mm
Dec 12 13:26:53.74: [28788]: USE unlimited page length
Dec 12 13:26:53.74: [28788]: USE 3.85 line/mm
Dec 12 13:26:53.74: [28788]: USE 2-D MR
<*** I think line below is where the problem lies ***>
Dec 12 13:26:53.75: [28788]: <-- [23:AT+FDIS=0,3,0,2,1,0,0,2]
Dec 12 13:26:53.94: [28788]: --> [5:ERROR]
Dec 12 13:26:53.94: [28788]: MODEM Command error
Dec 12 13:26:53.94: [28788]: <-- [5:AT+FK]
Dec 12 13:26:55.49: [28788]: --> [7:+FHNG:2]
Dec 12 13:26:55.49: [28788]: REMOTE HANGUP: Call aborted,  from +FK or
<CAN> (code 2)
Dec 12 13:26:55.89: [28788]: --> [2:OK]
Dec 12 13:26:55.89: [28788]: <-- [4:ATH0]
    
The problem seems to be the AT+FDIS= line which causes the modem to return
an error. I have tried manually entering this command into the modem and it
fails. However if I try 
AT+FDIS=0,3,0,0,0,0,0,2 - this returns an OK ie, 4th digit is a 0 instead
of a 2. I have checked the FAQ and this corresponds to the ln (page length).
    
The modem has been identified as a Multi-tech and Class 2 modem by the
"faxaddmodem" script but I cannot see where this FDIS string is taken from.

I have looked through the FAQ as already mentioned and I can see that there
may be a way of explicitly setting this string but do not clearly
understand how to overcome this problem. I would be grateful for any help
in this matter and would like to rectify the problem asap.

Regards

Conrad EJ Gonsalves



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