Hylafax Mailing List Archives

[Date Prev][Date Next][Thread Prev][Thread Next] [Date Index] [Thread Index]

Re: Wrong destination



On Wed, 1 Oct 1997, Alexandre Meissonnier wrote:

> Short summary: I try to fax a document from Germany to the US. HylaFAX 
> sends the correct number to the modem. First, the line is busy a few times 
> but then a machine answers the call which is not located in the States but 
> in our own company (reachable by a 3-digit number from the HylaFAX server). 
> HylaFAX tells me everything is OK, but a few minutes later a secretary 
> calls me saying that she got a fax from me which should go abroad.
> The same thing happened with 2 faxes to different numbers in the US.
> 
> What might be the cause for this behavior?

I bet your PABX is routing the calls internally. Time to break out the
manuals to disable toll-bar and auto-reroute.
--
Jonathan Chen                          e-mail : jonc@pinnacle.co.nz
  Pinnacle Software Ltd                Voice  : +64.9.415.4460
  Auckland, New Zealand                Fax    : +64.9.415.4250



Home
Report any problems to webmaster@hylafax.org

HylaFAX is a trademark of Silicon Graphics Corporation.
Internet connectivity for hylafax.org is provided by:
VirtuALL Private Host Services