Re: flexfax: Error when trying to send faxes

[Nico Garcia <raoul@cirl.meei.harvard.edu>]

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On Wed, 10 Sep 1997, Liz Marlow wrote:

> Hi All
> 
> When trying to send a fax I get the following error (please be patient 
> with me - I'm new to Hylafax):-
> 
> Your facsimile job to 716729 was not sent because document conversion
> to facsimile failed.  The output from the converter program was:
> 
> ld.so.1: /usr/local/bin/gs: fatal: libXext.so.0: can't open file: errno=2
> cat: write error: Broken pipe
> 
> Can anyone give me advice to how to solve this problem - in easy to 
> follow instrustions if possible :-)

First, Liz, include the version of HylaFAX, the version of ghostscript,
and the operating system on which you installed them. Second, tell us
if you installed binaries or compiled it yourself. Third, try sending
a plain text file as your fax, to make sure that you are not sending
some strange Postscript that is breaking ghostscript, and try sending
a file already converted to tiffg3 with the "ps2fax" command.

That should get you started...


			Nico Garcia
			Engineer, CIRL 
			Mass. Eye and Ear Infirmary
			raoul@cirl.meei.harvard.edu

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