Problem receiving faxes

["Michael T. Moss" <michael@bstudios.com>]

Hi,

I'm having some trouble running HylaFAX 4.0p11 on a Linux 2.0.18 
system with a Cardinal internal modem. I can send faxes with no 
problem, but I have all sorts of problems receiving faxes. The 
biggest problem is that the problems aren't consistent. Sometimes it 
will "receive" the fax, but in reality it only receives about 1 inch 
of the first page (even on a multipage fax). Other times it won't 
receive anything and will disconnect with an error.

I've included two different error scenarios below. If anyone knows 
what they mean, I would greatly appreciate the help. Thanks in 
advance.

Michael Moss


=======Session 1===========
An attempt to receive facsimile on modem failed because:
    RSPREC error/got DCN

Mar 28 13:36:26.87: [  254]: SESSION BEGIN 00000032 13105789207
Mar 28 13:36:26.87: [  254]: <-- [4:ATA\r]
Mar 28 13:36:38.15: [  254]: --> [3:FAX]
Mar 28 13:36:38.16: [  254]: ANSWER: FAX CONNECTION
Mar 28 13:36:38.16: [  254]: RECV FAX: begin
Mar 28 13:36:44.66: [  254]: --> [5:+FCON]
Mar 28 13:36:46.32: [  254]: --> [29:+FTSI: "Michael             "]
Mar 28 13:36:46.33: [  254]: REMOTE TSI "Michael" 
Mar 28 13:36:46.85: [  254]: --> [22:+FDCS: 1,5,0,2,0,0,0,0]
Mar 28 13:36:46.86: [  254]: REMOTE wants 14400 bit/s 
Mar 28 13:36:46.86: [  254]: REMOTE wants page width 1728 pixels in 
215 mm
Mar 28 13:36:46.86: [  254]: REMOTE wants unlimited page length
Mar 28 13:36:46.86: [  254]: REMOTE wants 7.7 line/mm
Mar 28 13:36:46.86: [  254]: REMOTE wants 1-D MR 
Mar 28 13:36:46.86: [  254]: --> [2:OK] 
Mar 28 13:36:46.86: [  254]: <--[7:AT+FDR\r] 
Mar 28 13:37:03.18: [  254]: --> [9:+FHNG: 71] 
Mar 28 13:37:03.19: [  254]: REMOTE HANGUP: RSPREC error/got DCN 
(code 71) 
Mar 28 13:37:03.19: [  254]: RECV FAX (00000032): recvq/fax00008.tif 
from Michael, route to <unspecified>, 0 pages in 0:25
Mar 28 13:37:03.30: [  254]: RECV FAX: RSPREC error/got DCN 
Mar 28 13:37:03.30: [  254]: RECV FAX (00000032): session with 
Michael terminated abnormally: RSPREC error/got DCN 
Mar 28 13:37:03.30: [ 254]: RECV FAX: bin/faxrcvd 
"recvq/fax00008.tif" "modem" "00000032" "RSPREC error/got DCN"

=======Session 2===========
An attempt to receive facsimile on modem failed because:
    T.30 T2 timeout, expected page not received

Mar 28 15:12:39.03: [  254]: SESSION BEGIN 00000036 13105789207
Mar 28 15:12:39.03: [  254]: <-- [4:ATA\r]
Mar 28 15:12:40.83: [  254]: --> [3:FAX]
Mar 28 15:12:40.83: [  254]: ANSWER: FAX CONNECTION
Mar 28 15:12:40.83: [  254]: RECV FAX: begin
Mar 28 15:12:46.93: [  254]: --> [5:+FCON]
Mar 28 15:12:48.50: [  254]: --> [29:+FTSI: "Michael             "]
Mar 28 15:12:48.50: [  254]: REMOTE TSI "Michael" 
Mar 28 15:12:48.96:[  254]: --> [22:+FDCS: 1,5,0,2,0,0,0,0]
Mar 28 15:12:48.96: [  254]: REMOTE wants 14400 bit/s
Mar 28 15:12:48.96: [  254]: REMOTE wants page width 1728 pixels in 
215 mm
Mar 28 15:12:48.96: [  254]: REMOTE wants unlimited page length 
Mar 28 15:12:48.96: [  254]: REMOTE wants 7.7 line/mm 
Mar 28 15:12:48.96: [  254]: REMOTE wants 1-D MR 
Mar 28 15:12:49.07: [  254]: --> [2:OK] 
Mar 28 15:12:49.07: [  254]: <--[7:AT+FDR\r] 
Mar 28 15:12:52.20: [  254]: --> [5:+FCFR] 
Mar 28 15:12:59.92: [  254]: --> [9:+FHNG: 73] 
Mar 28 15:12:59.92: [  254]: REMOTE HANGUP: T.30 T2 timeout, expected 
page not received (code 73) 
Mar 28 15:12:59.92: [  254]: RECV FAX (00000036): recvq/fax00012.tif 
from Michael, route to <unspecified>, 0 pages in 0:19 
Mar 28 15:13:00.07: [  254]: RECV FAX: T.30 T2 timeout, expected page 
not received 
Mar 28 15:13:00.07: [  254]: RECV FAX (00000036): session with 
Michael terminated abnormally: T.30 T2 timeout, expected page not 
received 
Mar 28 15:13:00.07: [  254]: RECV FAX: bin/faxrcvd 
"recvq/fax00012.tif" "modem" "00000036" "T.30 T2 timeout, expected 
page not received"